Privacy

This Privacy Policy explains VetsDirect.com's (Vets Direct) data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Information collected
Our commitment to you on privacy issues goes beyond complying with the UK Data Protection Act legislation.

VetsDirect collects the details provided by you to us together with information from your use of our service and your visits to our web site and other sites accessible from it. We also collect information about the transactions you undertake with us.

We may collect additional information which you provide when giving us feedback or other communications. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

We will use your contact details to communicate with you. We may use your information to send you offers and news about VetsDirect products and services.

We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions.

Please note that there may also be instances where it may be necessary for us to communicate with you for administrative or operational reasons relating to our products or services.

Disclosures of your information
We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf.

We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy.

If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com.

Vets Direct may use cookies for a number of purposes, for instance to enable us to simplify the log-on process, to help ensure the security and authenticity of our website users and to enable traffic monitoring.

Non-registered visitors of the site may be sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you may need to have cookies enabled.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

Your Consent
By using www.vetsdirect.com, you consent to the collection and use of information as outlined above. We continually review our privacy policy and reserve the right to make changes; all changes will be posted on this web site. We also work to secure all information at all times; however, by using www.vetsdirect.com, you are voluntarily transmitting information to us, and we cannot ensure or warrant the security of the information.

Access rights
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Vets Direct hold about you, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Complaints
If you wish to complain about the service you have received or any other matter concerning our privacy policy please email please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .